Your appointments are essential to us here at Kueen Esthetique; it is time reserved especially for you. However, we understand that sometimes adjustments are necessary; therefore, we respectfully request at least 72 business hours’ notice for cancellations. Since the service is reserved for you, a cancellation fee will apply.
Kueen Esthetique requires 72-hour notice for cancellations for Lashes & SculptIce
Kueen Esthetique 48-hours Cancellation Fee is $30.
Kueen Esthetique 24-hours Cancellation fee is $50.
Kueen Esthetique Same-Day Cancellation Fee is "Full Service Price".
Kueen Esthetique New Lash Extension Set Same-Day Cancellation Fee is 50% of the scheduled service.
Kueen Esthetique SculptIce Services 48-hours or less Cancellation Fee of $30 (Neck, Chin or Face) or
$70 (1 Session Body Area)
"NO SHOWS" will be charged 100% of the reserved service amount.
15 minutes late to your appointment, Kueen Esthetique cannot guarantee the satisfaction of your result. Clients arriving 15 minutes late or more will be rescheduled and charged the full-service amount, which we treat as a NO SHOW. We need to accommodate others whose appointment follows yours.
** Accounts with 1 (one) or more "NO-SHOWS" or 2 (two) or more "Same-Day Cancellations" will require all future bookings to be prepaid which is Non-Refundable.**
Due to this policy, we require a valid credit/debit card when scheduling all appointments to hold your reserved appointment time.
The Cancellation Policy allows us to provide the highest quality of service for each of our clients. We appreciate your business, so we want to offer you the most we can in your scheduled appointment. First-Class Customer Service is what we strive for every day!